Privacy Policy

Introduction

TractionForge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at tractionforge.io (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information that you provide directly to us:

• Email address (for account creation and authentication)
• Product information (name, description, URL)
• Brand voice samples
• Payment information (processed securely through Stripe)

Automatically Collected Information

• Log data (IP address, browser type, pages visited)
• Device information
• Usage data (how you interact with our Service)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To process your transactions and manage your account
• To scan Reddit for relevant posts matching your product
• To generate personalized outreach messages using AI
• To send you service-related communications
• To improve and optimize our Service
• To detect and prevent fraud or abuse
• To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Stripe (payment processing), Supabase (database), Reddit API (content scanning), AI providers (message generation)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

Cookies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our Service may not function properly without cookies.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: